Travel Expenses
A platform that makes managing expenses effortless and smart.
Time:
1 month
Platform:
Responsive web application
My Role:
UX research and Visual design
Industry:
Travel and Finance
Introduction
This product Idea came from a stockholder. They wanted a seamless solution to manage expense records, travel history, report approval/rejection, and disbursements. They initially wanted a hybrid web application (MVP product) so that later on, they could build it into a mobile responsive app.
Problem Statement
Reimbursing travel amounts is difficult. Submitting, approving, and reimbursing travel expenses can be time-consuming, error-prone, and may lack transparency. To address these issues, a robust travel expense management app that streamlines the entire process, enhances accuracy, reduces administrative burden, and provides real-time insights into travel expenditures is needed.
1.Entering data manually,
Key Problem
2.Managing Receipts,
3.Approving workflow,
4.Reporting and tracking in real time
5.Currency conversion,
6.Accessibility on mobile,
7.Security issues
Goal
This app aims to make managing and tracking business expenses during travel more efficient and streamlined. The app seeks to improve efficiency, accuracy, and compliance, benefiting individual corporate travellers and the entire organization.
Efficient Expense Submission
Cost Control
Policy Compliance
Enhanced Accuracy
Automated Approval Workflows
Real-time Visibility
User-Friendly Interface
Stakeholder interview questions
User Needs and Requirements:
1. User Groups: Who are the primary users of the Travel Expense app, and what are their specific needs and challenges?
2. Must-Have Features: What features do you consider essential for the success of the app, from both a user and organizational perspective?
3. How do you manage expense records while travelling? What process they considering?
4. Expense report Submission process?
5. Terms of functionality?
According Google
Business travel statistics
How many corporate people travel for business?
airline's passengers are made up of corporate travelers.
12%
airline travel profit is made by business travelers.
75%
hotel guests are work travelers.
40%
competitive analysis
The next step is competitive analysis. This is important because it helps to analyze the current gaps in the market. It also helped me understand how to enhance my product's features.
Empathy Map
Identifying User’s Behaviour
User Persona
Through research, I discovered that this application has 4 user types.
1. Submitter, 2. Manager, 3. Auditor, 4. Financer
Wireframes
Through research, I discovered that this application has 4 user types.
prototype
Through conducting research, I developed wireframes and created a prototype.