Travel Expenses
A platform that makes managing expenses effortless and smart.
Time: 1 month
Platform: Responsive web application
My Role: User experience and Visual design
Industry: Travel and Finance
product overview
This product Idea came from a stockholder. They wanted a seamless solution to manage expense records, travel history, report approval/rejection, and disbursements. They initially wanted a hybrid web application (MVP product) so that later on, they could build it into a mobile responsive app. Managing travel expenses manually can be time-consuming, error-prone, and inefficient for employees and finance teams. Issues such as lost receipts, delayed reimbursements, policy non-compliance, and a lack of real-time expense tracking often lead to financial discrepancies and frustration. The project aimed to streamline travel expense management by automating the process, ensuring policy compliance, and providing real-time visibility into expenses.
Key Problem
1.Entering data manually,
2.Managing Receipts,
3.Approving workflow,
4.Reporting and tracking in real time
5.Currency conversion,
6.Accessibility on mobile,
7.Security issues
design process
Stakeholder interview questions
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What are your primary goals for a new travel expense system?
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What specific improvements are you hoping to achieve?
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What is the current travel booking & expense process?
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What tools/systems are currently used?
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What is the average time spent on expense reports per employee?
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What are the most significant pain points with the current system?
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What reports are currently generated? How frequently?
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What data insights are needed for better decision-making?
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How is travel spend currently tracked and analysed?
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What are the key components of the travel expense policy?
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How is policy compliance currently monitored and enforced?
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What are the approval workflows for different expense types?
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Are there specific security or compliance requirements?
According Google
Business travel statistics
How many corporate people travel for business?
airline's passengers are made up of corporate travelers.
12%
airline travel profit is made by business travelers.
75%
hotel guests are work travelers.
40%
Empathy Map
Identifying User’s Behaviour
User Persona
Through research, I discovered that this application has 4 user types.
1. Submitter
2. Manager
3. Auditor
4. Financer
competitive analysis
The next step is competitive analysis. This is important because it helps to analyze the current gaps in the market. It also helped me understand how to enhance my product's features.
Goal
This app aims to make managing and tracking business expenses during travel more efficient and streamlined. The app seeks to improve efficiency, accuracy, and compliance, benefiting individual corporate travellers and the entire organisation.
Efficient Expense Submission
Cost Control
Policy Compliance
Enhanced Accuracy
Automated Approval Workflows
Real-time Visibility
User-Friendly Interface
Wireframes
Through research, I discovered that this application has 4 user types.
